When it’s time to address roofing concerns for your home, whether a replacement or repair, it’s crucial to ensure you’re partnering with a trustworthy company. Before you commit to any contract and initiate the work, here are some vital questions to ask:
Do You Have Proper Insurance and Licensing?
Ensuring the contractor is properly insured and licensed is necessary for your peace of mind. Ask about:
- Licensing: Verify that they hold state-approved credentials for contractors.
- Bonding: This means that a bonding company verifies this roofing contractor does business correctly and ethically.
- Insurance: Confirm they carry full coverage, including workers’ compensation, general liability, and vehicle insurance. A reputable company will readily provide proof of these.
Is Your Company Local?
The roofing company must have a local presence with a physical address and phone number. Local contractors are better equipped to respond quickly to unexpected complications and provide ongoing maintenance. Companies that move around frequently may not be familiar with local regulations and requirements.
What’s Your Track Record?
Experience matters when it comes to commercial roofing contractors. Opt for a company with a proven track record and a comprehensive understanding of roofing systems. Longevity in the industry is a positive indicator that they’ll be there when you need them in the future.
What Warranty Options Do You Offer?
Roofing warranties vary in duration, from minimal to the lifetime of the roofing system. Know and understand the available warranty options before starting the project to make an informed decision.
Can You Provide References?
Trustworthy companies with integrity will readily supply references upon your request. Don’t hesitate to speak with these references to gain insights into the contractor’s performance. Previous customers often provide feedback, whether good or bad, about their experiences.
These five questions are foundational when seeking a reliable and honest roofing company. However, there are additional areas of concern and questions to explore. These inquiries could be a starting point for your conversation with the contractor. Consider asking questions such as:
- What kind of training does your crew receive?
- When can you schedule my roofing project?
- What safety measures do you have in place for your team?
- How will you protect my property and driveway during the project?
- What is the payment process?
- What is the final cost estimate for my roofing project or repair?
A prudent homeowner will conduct a thorough interview and evaluation of the company before proceeding. Surprises, especially concerning your budget and your home, are best avoided.
Fortunately, Metal Roofing Pros in Lansing is well-prepared to address all your concerns with positive responses. We prioritize your roofing needs as much as you do, emphasizing clear communication, fair pricing, and a transparent, hassle-free process for our valued customers. With over 15 years of dedicated service to the local community, we possess the expertise to meet all your roofing requirements. Our ultimate aim is your complete satisfaction, from the beginning of the project to its successful conclusion. Contact us today to discuss your roofing needs!
